An affordable ticketing system that doesn’t punish you for growing.
One flat price per workspace, not per agent. Free for your first six months, then €29/month for your whole team, however big it gets.
Then €29/month flat, for your whole team. No per-seat maze.
That works out at €348 a year for the whole team, however many people you add.
- Unlimited tickets & email volume
- Your whole team, one shared inbox
- Saved replies, tags & smart views
- Response-time dashboard
- Knowledge base & help portal
- Add as many teammates as you need, free
No credit card · Live in about 5 minutes
Per-seat pricing punishes hiring. Flat pricing doesn't.
Most ticketing systems bill per agent, so your support bill grows every time you add a teammate. PileDesk charges per workspace, so it doesn't.
| Team size | PileDesk (flat) | Typical per-agent pricing* |
|---|---|---|
| 1 agent | €29/mo | ~€15 to €29/mo |
| 3 agents | €29/mo | ~€45 to €87/mo |
| 5 agents | €29/mo | ~€75 to €145/mo |
| 10 agents | €29/mo | ~€150 to €290/mo |
| 20 agents | €29/mo | ~€300 to €580/mo |
*Illustrative, based on common per-agent pricing (roughly €15 to €29 per agent/month) in the help desk software category, not a quote from any specific competitor.
The bigger your team gets, the more a flat-rate ticketing system saves you.
Pricing, clarified
Is there really no per-seat fee?+
Correct. €29/month covers the whole workspace, however many teammates you invite. Adding a fourth, tenth, or twentieth agent costs nothing extra.
What happens after the free 6 months?+
Your workspace keeps working exactly as it did. You'll be asked to add a payment method to continue at the flat €29/month rate; there's no forced migration or data loss if you decide not to.
Do I need a credit card to start?+
No. You can sign up, connect your inbox, and use the full product for six months without entering payment details.
Is anything held back on the free plan?+
No feature gating. Unlimited tickets and email volume, saved replies, tags, smart views, the response-time dashboard, and the knowledge base/help portal are all included from day one.
How does this compare to per-agent pricing?+
Most ticketing systems charge per agent, so the bill grows every time you hire. PileDesk charges per workspace instead, so a 3-person team and a 15-person team on the same workspace pay the same flat rate.
What does PileDesk cost per year?+
€348 a year for the whole workspace, after the first six months are free. That figure doesn't change as the team grows, so it's the same for three people as for thirty. It's worth working out what a per-agent plan would cost you at your current headcount, and again at the headcount you expect in a year.